Privacy Policy

This Privacy Policy describes how Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects the personal information of visitors and users who access or interact with our website located at anthonyscoalpizzas.click (the "Website") and any related services, applications, or platforms we operate (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care.

By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website and Services immediately.

We encourage you to read this policy carefully and contact us if you have any questions. Your trust matters deeply to us, and we take our obligations regarding your personal information seriously under applicable United States federal and state law.

1. About Us and How to Contact Us

Anthony's Coal Fired Pizza is a food service business operating in the United States. We specialize in delivering an authentic coal-fired pizza dining experience. All inquiries regarding this Privacy Policy, your personal data, or any related concerns should be directed to us using the contact details below:

Our privacy team is available to respond to your inquiries within a reasonable timeframe, generally within 30 business days of receiving your request.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our Website at anthonyscoalpizzas.click
• Customers who place orders online or through any digital platform we operate
• Users who create accounts, subscribe to newsletters, or interact with promotional content
• Individuals who communicate with us through email, forms, live chat, or social media
• Any individual whose personal information we collect or process in connection with our food services and business operations

This policy does not apply to third-party websites, applications, or services that may be linked from our Website. We are not responsible for the privacy practices of those third parties, and we encourage you to review their respective privacy policies.

3. Information We Collect

We collect various categories of personal information depending on how you interact with our Website and Services. The categories below explain what we collect and how we receive it.

3.1 Personal Identification Information

When you interact with our Services — such as placing an online order, creating an account, signing up for a loyalty program, or contacting our support team — we may collect information that identifies you personally, including but not limited to:

• Full name
• Email address
• Phone number
• Billing and delivery address (street, city, state, ZIP code)
• Date of birth (where relevant for age verification or loyalty programs)
• Username and password credentials for your account
• Payment information (credit card number, expiration date, CVV — processed and stored securely by PCI-DSS compliant processors)
• Dietary preferences, allergies, or special instructions you provide with your order

3.2 Transactional and Order Information

When you place an order or make a purchase through our Website, we collect transactional information including:

• Order history and details (items ordered, quantities, customizations)
• Purchase amounts, discounts applied, and payment method type
• Delivery timestamps and fulfillment status
• Loyalty points earned and redeemed
• Promotional codes or coupons used

3.3 Usage and Behavioral Data

We automatically collect certain information about how you interact with our Website, including:

• Pages viewed and navigation paths through the Website
• Time and date of your visits
• Duration of sessions and time spent on individual pages
• Links clicked, buttons interacted with, and forms submitted
• Search queries entered on our Website
• Referring URLs (the website that directed you to ours)
• Items added to your cart, abandoned carts, and wishlist activity

3.4 Device and Technical Information

We collect technical data about the devices and networks you use to access our Services:

• IP address
• Browser type and version
• Operating system and platform
• Device type (desktop, mobile, tablet)
• Device identifiers and advertising IDs
• Screen resolution and language settings
• Time zone settings
• Geolocation data (approximate location based on IP, or precise location if you grant permission)

3.5 Cookie and Tracking Technology Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your online behavior. For detailed information about the specific cookies we use and how to manage your preferences, please refer to Section 9 (Cookie Usage) of this Privacy Policy.

3.6 Communications Data

When you contact us by email, phone, chat, or through a contact form, we retain records of those communications. This may include:

• Content of your messages or inquiries
• Feedback, complaints, or reviews you submit
• Survey responses and contest entries
• Social media interactions with our official pages

3.7 Information Collected from Third Parties

We may receive personal information about you from trusted third-party sources, including:

• Third-party food delivery platforms and aggregators (such as DoorDash, Uber Eats, or Grubhub) when you place orders through those services
• Social media platforms if you choose to connect your social account or interact with our brand
• Analytics and marketing partners that provide data enrichment or audience insights
• Publicly available sources for business contact purposes

4. How We Use Your Information

We use the personal information we collect for the following purposes, always in accordance with applicable law and with an appropriate legal basis:

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including delivery and pickup arrangements
• Creating and maintaining your customer account
• Processing payments and preventing fraudulent transactions
• Managing loyalty or rewards program participation
• Responding to your inquiries, complaints, and customer support requests
• Sending order confirmations, receipts, and delivery notifications

4.2 Improving Our Services and Operations

• Analyzing Website usage patterns to enhance user experience and interface design
• Conducting internal research and analytics to understand customer preferences
• Monitoring and improving the performance, security, and reliability of our Website
• Developing new menu items, promotions, and product offerings based on customer behavior
• Training our staff and improving operational quality

4.3 Marketing and Communications

• Sending you promotional emails, newsletters, and special offers if you have opted in or where permitted by law
• Personalizing advertising content based on your preferences and order history
• Delivering targeted advertisements through third-party platforms such as Google Ads and Meta (Facebook/Instagram)
• Notifying you about loyalty program updates, exclusive deals, and new restaurant openings
• Conducting satisfaction surveys and requesting reviews

You may opt out of marketing communications at any time. See Section 8 (Your Privacy Rights) for instructions.

4.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws, including tax and consumer protection regulations
• Enforcing our Terms of Service and other agreements
• Detecting, investigating, and preventing fraud, abuse, or security incidents
• Responding to legal requests, court orders, or government inquiries
• Protecting the rights, property, and safety of our company, customers, and the public

5. Legal Basis for Processing

As a business operating in the United States, our processing of personal information is governed primarily by applicable federal law, including the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts and practices in connection with data collection and privacy. For California residents, additional rights and obligations arise under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

We process your information on the following bases:

• Contractual necessity: To fulfill your orders and provide the services you request
• Consent: Where you have expressly consented to a specific use (e.g., marketing emails)
• Legitimate interests: To improve our services, prevent fraud, and conduct analytics
• Legal obligation: To comply with applicable law and regulatory requirements

6. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own independent marketing purposes. However, we do share your data with carefully selected third parties as necessary to operate our business and deliver our Services.

6.1 Service Providers and Business Partners

We engage third-party service providers who process personal data on our behalf. These include:

• Payment processors: To securely handle credit card and digital payment transactions
• Delivery and logistics partners: To fulfill food delivery orders to your location
• Cloud hosting and IT infrastructure providers: To store and manage our Website and data systems
• Email and SMS marketing platforms: To send communications you have opted into
• Analytics providers: Such as Google Analytics, to help us understand Website traffic and behavior
• Customer support tools: To manage help desk tickets and live chat functions
• Loyalty and rewards program platforms: To administer customer reward programs

All service providers are contractually required to protect your information and use it only for the specific purposes we authorize. They are prohibited from using your data for their own purposes.

6.2 Third-Party Food Delivery Platforms

If you place an order through a third-party delivery platform (e.g., DoorDash, Uber Eats, Grubhub), that platform's privacy policy governs their collection and use of your data. We receive order information from these platforms to fulfill your delivery but encourage you to review each platform's privacy practices independently.

6.3 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or government request
• Enforce our Terms of Service or other contractual agreements
• Protect against fraud, security threats, or illegal activity
• Protect the rights, property, or safety of Anthony's Coal Fired Pizza, our users, or the public

6.4 Business Transfers

In the event of a merger, acquisition, sale of assets, reorganization, or other business transaction involving Anthony's Coal Fired Pizza, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.

6.5 Advertising and Analytics Partners

We work with advertising technology partners to serve relevant advertisements to you on our Website and on third-party platforms. These partners may use cookies and tracking pixels to collect information about your browsing behavior. Please see Section 9 (Cookie Usage) for more details and opt-out options.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, organizational, and administrative measures to protect it from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Implement

• SSL/TLS encryption: All data transmitted between your browser and our Website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols
• PCI-DSS compliance: Payment card information is processed through PCI-DSS compliant payment gateways and is never stored on our servers in unencrypted form
• Access controls: Personal data is accessible only to authorized personnel who require it to perform their job functions
• Data minimization: We collect only the data necessary for the stated purposes
• Regular security assessments: We conduct periodic audits and vulnerability assessments of our systems
• Employee training: Our staff are trained on data privacy and security best practices
• Incident response plan: We maintain a documented data breach response procedure

7.2 Limitation of Liability

While we strive to protect your personal information using commercially reasonable measures, no method of data transmission or storage over the Internet is 100% secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify you as required by applicable law, including applicable state breach notification statutes.

8. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We honor these rights and provide accessible mechanisms to exercise them.

8.1 Rights Available to All U.S. Users

• Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you
• Right to Correct: You may request correction of inaccurate personal information we hold about you
• Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following additional rights:

• Right to Know (categories and specific pieces): Request disclosure of the categories of personal information collected, the sources from which it was collected, the business purposes for collection, and the third parties with whom it is shared
• Right to Data Portability: Request a copy of your personal information in a portable and readily usable format
• Right to Opt Out of Sale or Sharing: Although we do not sell personal information in the traditional sense, to the extent we share data with advertising partners that may constitute "sale" or "sharing" under the CPRA, you have the right to opt out
• Right to Limit Use of Sensitive Personal Information: You may request that we limit the use of sensitive personal information (such as precise geolocation or payment information) to purposes strictly necessary for service delivery
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive reduced service quality, higher prices, or any adverse treatment for exercising your privacy rights

8.3 How to Submit a Privacy Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: anthonyscoalpizzas.click

We will acknowledge receipt of your request within 10 business days and will respond substantively within 45 calendar days. If we require additional time, we will notify you in writing of the extension and the reason for it. We may need to verify your identity before processing your request to protect your information and prevent unauthorized disclosures.

9. Cookie Usage

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertisements. This section provides a summary of our cookie practices.

9.1 Types of Cookies We Use

9.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Most browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our Website and your ability to place orders or access certain features.

You may also opt out of interest-based advertising through the following industry tools:

• Network Advertising Initiative (NAI) Opt-Out Tool
• Digital Advertising Alliance (DAA) Opt-Out Tool
• Google Analytics Opt-Out Browser Add-On

For a complete and detailed explanation of all cookies used on our Website, please review our full Cookie Policy, which is available at anthonyscoalpizzas.click.

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10.1 Retention Periods by Data Category

When personal information is no longer required, we securely delete or anonymize it in accordance with our data destruction procedures.

11. Children's Privacy

Anthony's Coal Fired Pizza does not direct its Website or Services to minors. Our online ordering, account registration, and marketing activities are designed for adult consumers. We do not knowingly solicit, collect, or retain personal data from individuals under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our records.

Where applicable under state law, we also do not knowingly collect data from teenagers between the ages of 13 and 15 without verifiable parental consent or the individual's own opt-in consent, as required under the CPRA for California residents.

12. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business and primarily collects, processes, and stores personal information within the United States. However, due to the global nature of digital infrastructure, some of our third-party service providers — such as cloud hosting platforms, analytics tools, and email marketing services — may be located in or transfer data to countries outside the United States.

Where international data transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection standards. These safeguards may include:

• Data processing agreements with service providers containing standard data protection clauses
• Transferring data only to service providers in countries with adequate data protection frameworks recognized by relevant authorities
• Implementing technical and contractual measures to ensure equivalent protection regardless of data location

If you are located outside of the United States and choose to use our Website or Services, please be aware that your information will be transferred to and processed in the United States. By using our Services, you consent to such transfer and processing in accordance with this Privacy Policy.

13. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked across sites. At this time, our Website does not respond to browser-initiated Do Not Track signals, as there is no universally accepted standard for how websites should respond to these signals.

However, you can manage your tracking and cookie preferences as described in Section 9 (Cookie Usage). California residents also have rights regarding the sharing of personal information for cross-context behavioral advertising under the CPRA.

14. Third-Party Links and Services

Our Website may contain links to third-party websites, social media platforms, delivery apps, or other external services. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy practices, or data collection activities of these third-party websites.

When you click on a link to a third-party website, you leave our Website and are subject to that third party's privacy policy and terms of service. We strongly encourage you to review the privacy policy of every website you visit. Anthony's Coal Fired Pizza is not responsible for the privacy practices or content of third-party websites.

15. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with relevant regulatory authorities.

15.1 Contact Us First

We ask that you first contact us directly so we have the opportunity to address your concern:

• Email: [email protected]
• Website: anthonyscoalpizzas.click

15.2 Federal Regulatory Authority

For complaints relating to unfair or deceptive data practices, you may contact the Federal Trade Commission (FTC):

• Website: www.ftc.gov
• Complaint Portal: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

15.3 California Residents — State Authority

California residents may direct complaints to the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Website: cppa.ca.gov
• Mailing Address: California Privacy Protection Agency, 2101 Arena Blvd, Sacramento, CA 95834

15.4 Other State Attorneys General

Residents of other states with comprehensive data privacy laws may also have the right to lodge complaints with their respective state Attorney General's office. We encourage you to consult your state's consumer protection resources for applicable procedures.

16. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will notify you by:

• Posting a prominent notice on our Website at anthonyscoalpizzas.click
• Updating the "Last Updated" date at the top of this page
• Sending an email notification to registered users (for significant changes)

Your continued use of our Website or Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

17. Specific Provisions for California Residents

In addition to the rights described in Section 8, California residents are entitled to the following specific disclosures under the CCPA/CPRA:

17.1 Categories of Personal Information Collected in the Past 12 Months

17.2 Your "Shine the Light" Rights

Under California Civil Code Section 1798.83 ("Shine the Light" law), California residents may request information about personal information we have shared with third parties for those third parties' direct marketing purposes. To make such a request, please contact us at [email protected] with the subject line "California Shine the Light Request."

18. Contact Us

If you have any questions, comments, concerns, or requests related to this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your privacy concerns in a timely and transparent manner.

We value your privacy and appreciate your trust in Anthony's Coal Fired Pizza. Thank you for taking the time to read this Privacy Policy.